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Philips device recall

Philips device recall

Updated: January 7, 2022, 11:00 a.m.

PHILIPS RECALL UPDATE

At this time, Philips is still exclusively replacing DreamStation 1 devices with DreamStation 2 units. The devices are being replaced gradually, based on the number of units received by Biron and the order of registration on the Philips recall registry. Please note that Biron is not able to indicate your position on the Philips recall list.

Biron is still waiting for details regarding the replacement or repair of other devices affected by the recall. Furthermore, if you have already registered your device on the Philips registry, no further action is required from you. Any new invitation to register your device on Philips Registry can be ignored. If you have not yet registered your device, please do so immediately. Be assured that Biron is doing everything possible to support you during this recall.

Thank you for your patience!

On June 14, 2021, sleep apnea device manufacturer Philips announced that it is recalling several of its models currently on the market. This recall, confirmed by Health Canada on June 23, 2021, is taking place due to the health risks associated with the use of the affected devices. Although Biron is not responsible for this recall, every effort is being made to find ways to assist and support our customers. Rest assured that we are monitoring the situation very closely and remain fully committed to communicating with our customers on an ongoing basis regarding this issue.

Recalled devices

Types of devices covered by the recall

Recalled devices

Available options

Solutions to help you

Available options

Medical follow-up

Get an appointment to follow-up on your treatment

Medical follow-up

Sign-up for the Philips registry

Register your device to the Philips recall registry

Sign-up for the Philips registry

Replacement process

Find out how to exchange a recalled CPAP machine

Replacement process

Frequently asked questions

Find answers to your questions

Frequently asked questions
Decision Support Tool

Decision Support Tool

The recommendations in this section of Biron’s website are issued by the Centre hospitalier universitaire de Montréal (CHUM). This is an excerpt from the information provided by the CHUM. You can view the original and complete version of these recommendations on the website of the CHUM (available in French only).