Machines acquired at Biron between March 14 and June 17, 2021
Since your Philips device was purchased at Biron between March 14 and June 17, 2021 inclusively, we will replace it with an equivalent device from another manufacturer, in accordance with our refund policy. A Biron respiratory therapist will contact you in the next few days to discuss your options. Please wait for our call.
Machines acquired at Biron before March 14, 2021
Biron Health Group is aware that some patients will want to replace their Philips device with another manufacturer's device rather than wait for Philips' replacement or repair procedure to be implemented. Although we do not know at this time how long it will take for this procedure to be implemented, Biron still aims to facilitate the continuation of your treatment by working to obtain replacement devices from its suppliers. However, please note that delays are to be expected given that some of the replacement devices are currently out of stock. This situation is beyond our control, but we are doing our best to support you in the circumstances.