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Update on the Philips recall

June 28, 2022

Philips provides update on Philips Respironics sound abatement foam test and research program. The 2 videos at the bottom of the press release summarize the news and provide an update on the current status. Read the press release.

June 15, 2022

The manufacturer Philips is currently proceeding with replacing DreamStation 1 devices and has recently begun replacing BiPAP devices.

The devices are still being replaced gradually, as replacement units become available, and based on the order in which they appear on Philips’ recall list. Please note that Biron is unable to tell you where you stand on this list.

We have recently received information that suggests that the volume of devices sent by Philips to Biron and other suppliers will increase significantly. This suggests that the replacement of devices will occur at a much faster rate than in recent months.

In addition, Philips has made slight changes to the replacement procedure, in order to make it easier to return defective devices. Instructions will be provided to patients at the time they proceed with the replacement. You can also find out more about adjustments to the replacement procedure in the section on this topic and in the FAQ.

Biron is still waiting for details regarding the replacement or repair of other devices affected by the recall. Also, if you have already registered your device with Philips, no further action is required on your part. You can disregard any new message inviting you to register your device. If you have not yet registered your device, please do so right away. 

Rest assured that Biron is doing everything in its power to support you as much as possible during the recall.

Thank you for your patience!