What devices are affected by the recall?
Which Philips products are not affected and why?
Why is Philips recalling certain devices?
What is Philips recommending?
Can I install a filter so that I can safely use my recalled Philips machine?
Will affected devices be repaired or replaced?
How do I exchange my CPAP machine?
I do not have access to a computer and am not comfortable exchanging my CPAP machine online without assistance. Can you help me?
When will I receive my new device?
What should I do in the meantime if my health is at risk?
I have very severe apnea. Can you give me priority when replacing the devices?
What is Biron doing to help its patients?
Our team continues to communicate with Philips and is working with various groups and suppliers as well as with health professionals in order to give the most appropriate support to its patients.