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Awards  —  4 minutes

For the fourth year in a row, Biron Health Group is named one of Canada’s best-managed companies

March 4th, 2020
Biron

For the fourth year running, Biron Health Group has been recognized by Deloitte for its outstanding overall performance and sustained growth, being named one of Canada’s Best Managed Companies and attaining the Gold Standard category in this prestigious competition.

Here is a selection of four promising projects in Biron’s application. The company’s teams have worked on them over the past year, and these projects reflect the company’s choice to invest in its talent, technology and innovation to grow and prosper, in addition to illustrating its high-performance management practices.

“As we have grown, we have adapted our ways of doing things, adopted and integrated new technologies and developed digital platforms to improve our clients’ experience, without ever losing sight of our greatest motivation: our clients and our employees, who are at the heart of our concerns every day. This recognition crowns all our efforts and I am extremely proud of it,” said Geneviève Biron, President and Chief Executive Officer of Biron Health Group.

Overhaul of the performance assessment process

The introduction of the MonParcours performance management platform is an eloquent example of the innovative spirit that characterizes Biron. Entirely developed in-house, this new tool has enabled the company to reinvent this process often perceived as cumbersome and tedious. Its main goal is to stimulate employee performance by making it easier to continuously assess and clarify objectives and key performance indicators.

The real-time feedback provided by the platform translates into genuine manager-employee coaching, which offers the opportunity to make the adjustments needed to improve the employee’s performance. This approach promotes accountability and a greater desire to participate.

Adoption of the OKR management system

Over the past year, Biron has adopted an OKR (Objectives and Key Results) management system to prioritize projects and initiatives with much more agility.

This approach emphasizes the continuous monitoring of the mission through measurable objectives in the shorter term (quarterly deadlines). It also provides the possibility to review these objectives at any time based on their progress, the company’s evolution and market conditions. One of the keys to success lies in the public nature of the OKR objectives and their transparent communication, since they are shared across the entire company. The new management system has raised the standards of operational excellence at all levels of the organization.

Implementation of a voice recognition system

To make a clear and accurate diagnosis, physicians rely on the expertise of radiologists to interpret X-ray images. Until recently, these specialists dictated their interpretations to a machine, and then a person was responsible for transcribing this information so that it could be forwarded to the referring physicians.

The speech recognition project for medical imaging aims to automatically transcribe the interpretations dictated by the radiologist. Ultimately, this project will improve operational efficiency by enabling reports to be sent to referring physicians immediately and by allowing the staff involved in transcribing dictations to devote their time to other value-added tasks.

Transition to molecular technologies

Diagnostics using molecular technologies are more affordable, more accurate and produce faster results than traditional tests. These advances will change the way we diagnose and treat patients.

In recent years, Biron has invested heavily in this technology, in order to ensure the best possible quality of results for its patients.

About Canada’s Best Managed Companies

Canada’s Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $25 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices.

For more information, visit www.bestmanagedcompanies.ca.