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Laboratory, Sampling and Nursing Care

Mask is mandatory

All patients must wear a mask to receive their service. It can be a medical or handmade mask. A scarf or other item is tolerated. It is important that the mouth and nose be covered at all times during the appointment. This measure is based on public health recommendations and is for an indefinite period of time.

Mandatory screening

Anyone who finds themselves in either of these situations is respectfully requested not to come to our service centers. Be informed that all our services require an appointment.

  • In the last 48 hours: You have experienced cough (recent or chronic exacerbated) OR fever OR breathing difficulties OR sore throat OR loss of sense of smell without nasal congestion (anosmia)
  • In the last 14 days: You have been in contact with someone who has tested positive for COVID-19
  • You are currently under quarantine, either because you are waiting for a COVID-19 test result or for any other reason

In addition, we remind you that you must respect a mandatory quarantine of 14 days if you have traveled outside Canada in the last 14 days.

Service’s status

The following services will be back as soon as possible:

  • Any type of throat sampling
  • Influenza A/B and RSV screening
  • Chlamydia/gonorrhea screening (anal sampling)

If you have an upcoming appointment for one of these services, a customer service representative will contact you shortly.

For more information, contact us at 1 833 590-2712 or at