What to know before your appointment

Important information : Sale of CPAP equipment - Initial education

Congratulations! You've taken an important step in making the decision to take steps to improve your sleep and quality of life.

I invite you to watch this short two-minute video that explains what sleep apnea is and reminds you of the good reasons to make an appointment to initiate your treatment.

The purpose of the initial consultation is to gather your needs in order to propose a device and a mask adapted to your conditions and situation and to give you the tools to be able to initiate your treatment for your sleep apnea. The professional will briefly explain the operation and maintenance of your equipment and following your consultation, you will receive explanatory videos that will support you in your journey.

Please allow up to one hour for your consultation.

During the consultation

1. You must have in hand:
  • Your medical prescription
  • A photo ID.
  • A ruler or tape measure (if your consultation is via videoconference)
  • Your payment method (see options below)

If your sleep diagnostic test was not performed at Biron, we also recommend that you have it on hand:

  • Your current medication list
  • Your diagnostic test results
2. Terms and Conditions

Before the appointment, it is recommended that you check with your insurance company to see if the costs are covered.

Before concluding the transaction, during the consultation, you will have to agree to our terms of sale which include the guarantee of the articles, the adaptation period, the remote follow-up program and the accompaniment. We invite you to read them now.

See our complete sales conditions

Payment

During the consultation, the equipment can be paid by:

  • Debit card (in Clinic only)
  • Credit (VISA or Mastercard).

Payment Agreement

Biron offers you the option of paying in 4 interest-free installments or in 12 installments at an annual interest rate of 18%. At the time of your consultation, you will be asked to pay the first instalment and sign a sales contract to agree on the subsequent method of payment, either through pre-authorized payments automatically deducted from your bank account (specimen cheque required) or on your credit card. If you are interested in this payment arrangement, we invite you to read our sales contract.

See our complete sales contract

3. Delivery

All equipment is delivered by mail from our head office following your consultation with our professionals.