Mask Sales policy

Refund policy

Biron grants you the privilege of returning, for refund, any mask, within a period of ten (10) days following the date the product has been invoiced, provided that such Product has not been used and provided that such Product is returned to Biron within the said delay, in its original state and in its original packaging. When returning the product, Biron reserves the right to refuse any refund, at its sole discretion, if all conditions mentioned above have not been fulfilled. If all conditions have been fulfilled, Biron agrees to refund the sums received to date for the acquisition of the product.

Exchange policy

Biron offers you the opportunity to exchange the mask for a different model to the one you have acquired (facial, nasal or nasal cushion), thirty (30) days of the date the product has been invoiced, subject to the following conditions:

• When exchanging a mask for another mask of equal value, no additional charges will be applied.
• When exchanging a mask for another mask of higher value, the difference will be charged and must be paid at the time of the exchange.
• When exchanging a mask for another mask of lower value, Biron will apply a credit for the amount of the difference to your balance due, or if there is no balance owing, Biron will issue and send a refund to your attention.