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Assistance | Follow-up — 2 minutes

Personalized support program

Our personalized support program is aimed at assisting each patient throughout their journey, from screening for a sleep disorder to optimizing their care.

Our personalized service begins at the screening stage. We help you understand your situation by answering all your questions and guiding you to the next step. We do everything possible to help you make informed decisions on how to proceed.

Once your doctor has requested the test, we take charge of the process and work closely with you and your doctor to provide the diagnostic service that best suits your needs. A consultation with a respiratory therapist helps you better understand your sleep, based on your symptoms and lifestyle. If your doctor has requested additional care, you will meet with a respirologist, at no additional cost, who will offer a medical assessment and recommend the appropriate treatment.

Depending on the treatment proposed, we then provide you with advice and recommendations, developed by our professionals, to help you choose the equipment best suited to your condition.

While you are undergoing treatment with our support services, you will continue to receive personalized assistance for the care you need, the habits you should adopt and the use of your equipment. This may include personalized emails, guides, videos, health monitoring and more.

We are here to support you at every step of your care journey. This is part of our commitment to help you achieve and maintain good health.