Sleep care - COVID-19

Since January 2021, the Institut national de santé publique du Québec has been advising that anyone who visits a health institution to receive care or services should wear a medical mask.

In order to protect everyone who visits our service centres and to help reduce the risk of contagion, you will be invited to replace your mask with the new medical mask that will be given to you upon your arrival.

Wearing the mask may be exempted under certain circumstances:

• 12 years old and under: recommended, not mandatory
• 2 years old and under: not recommended, not mandatory
• Medical condition (please mention it to the receptionist upon your arrival)

Anyone who finds themselves in any of these situations is respectfully requested not to come to our service centers. Be informed that all our services require an appointment.

Presence of one of these symptoms:

• cough (recent or chronic exacerbated)
• fever
• breathing difficulties, shortness of breath, or choking even at rest
• loss of sense of smell without nasal congestion with or without loss of taste
• sore throat (recent or exacerbated)

OR

Presence of at least two of these symptoms:

• generalized muscle pain not related to physical effort
• headaches (recent or exacerbated)
• stomach aches and/or nausea and/or vomiting and/or diarrhea
• significant loss of appetite
• intense fatigue (recent or exacerbated)

• Have been diagnosed positive for COVID-19
• Have returned from a trip outside of Canada for 14 days or less
• Are waiting for a test result for COVID-19
• Any other reason

To limit the number of individuals in our establishment, we ask you to be accompanied by a maximum of one person and only if it is really necessary.

If you come accompanied, be informed that this person will have to answer the same screening questionnaire as you will have to, and access could be refused.  

Without limitation, exceptions may include:

• Mobility Assistant
• Language Assistant
• Children 14 years old and under

Most of our services are offered contactless!

• Telephone or videoconference appointment with your respiratory therapist
• Purchase and renewal of devices, masks and accessories online at cpap.biron.com (certain conditions apply)
• Laboratory diagnostic tests (Cardiorespiratory Polygraphy for Sleep Disorders)

We are currently receiving a high volume of calls, and the wait time could be longer than usual. It is recommended to request an appointment online.