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Career Biron
Account Manager - Pathology/Histology - TORONTO
Biron  Health Group

Permanent - fullt-ime position

Your role is important

You will be responsible for all business affairs with decision makers from different organizations. You will promote pathology and histology services to key experts, partners and customers. You will act as an intermediary between potential customers to collaborate and share clinical, scientific and operational information to develop trustful business relationships.

Main responsibilities

  • Promote our numerous services and programs to our customers and collaborators (referring doctors, companies, hospitals, etc.).
  • Negotiate and manage financially sound B2B contracts and tenders with both private and public customers.
  • Develop and establish partnership agreements aimed at promoting services
  • Maintain and develop customer relationships by developing health solutions that meet their needs and interests.
  • Maintain customer loyalty at an optimal level by building relationships within the customer organization.
  • Achieve and track weekly, monthly, and quarterly goals.
  • Identify, promote, and maintain professional partnerships with KOLs (Key Opinion Leaders) by developing interactions of a scientific, medical, and business nature aligned with the needs and business strategies of the company.
  • Develop a prominent level of product knowledge to better understand the needs of physicians, customers, and patients and to define the company's product and service positioning.
  • Participate in optimizing the marketing plan and customer relations (priorities, budgets, resources, etc.), and determine appropriate action plans.
  • Gather medical and scientific information as well as global needs from healthcare professionals and understand and communicate relevant results to external and internal stakeholders.
  • Participate in medical and scientific meetings, key regional/national advisory boards, trade shows and networking events to provide relevant information to internal stakeholders.
  • Maintain in-depth knowledge of standards and ensure all activities comply with the company’s guidelines and regulations as well as with Health Canada and other applicable directives.
  • Work with cross-functional teams such as marketing, product management, scientific management, and other members of the organization to define priorities in pathology and histology services for training, communication, strategies, and medical affairs of health professionals.
  • Work closely with the various operations and legal departments to coordinate commercial activities as well as to set up new projects.
  • Ensure adherence to and monitoring of contractual agreements in its portfolio.
  • Ensure competitive intelligence throughout Ontario and other regions and share with management the key elements likely to impact the market.
  • Register representation activities and opportunity development progression in the established CRM in a timely manner.

Workplace and schedule

  • Remote positifion - Based in Toronto
  • Full-time position (37,5 hours a week)

You have

  • A Master's degree in a field related to health sciences, administration, or any other field relevant to the job.
  • A minimum of 5-8 years of experience in health, business development, customer relations field or any other area relevant to the job.
  • Experience in pathology and/or histology  (an asset).
  • The ability to communicate fluently in English and in French (written and spoken).
  • The ability to achieve results and you have excellent time management skills.
  • Strategic thinking skills.
  • Ease in communicating and negotiating.
  • Impressive knowledge of the business sector, customer needs (identified or potential), medical, legislative, and regulatory constraints.
  • The ability to collaborate with multidisciplinary teams.
  • Exceptional knowledge of Microsoft Office Suite.
  • Good knowledge of a CRM (Customer Relationship Management) software (an asset).
  • A valid driver’s license.

Apply now

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Working at Biron

At Biron, our primary focus is on health. We welcome your ideas and realize that your contribution to the company’s many projects is essential for us to reach our common goals.

Significant benefits

Corporate discounts

Because we are a real community, our employees can take advantage of many company benefits, including access to Biron's services.

Employer-sponsored pension plan

We support our employees’ retirement planning and early retirement wishes (subject to eligibility rules).

Activities and leisure

We offer a number of other initiatives, including: sports activities in our fitness room, BBQ days using our food trucks, and a running club. We care about our employees’ happiness and work hard every day to create a positive work environment.

Fitness Reimbursement Program

Health also means the health of our employees; we support their efforts to stay healthy by making an annual contribution to their fitness.

Fitness Reimbursement Program

Referral bonuses

We respect our employees’ judgement so we reward them for recommending people to join our network.

Quality of life

A stimulating work environment

Use your creativity and medical expertise to tackle the many challenges you will face.


We are committed to helping you stay efficient, even when you have a child care problem or your little one is sick. Where possible and appropriate, we encourage our employees to telework in order to maximize their productivity.


Common area

The B52 café provides a friendly work space where employees can grab a fresh meal or a strong espresso anytime.

Common area

Flexible schedule

Aware that people can have different needs, we encourage our employees to align their work schedule with that of their family.

Continuing education

Working in the healthcare field means providing ethical and accurate advice; we encourage our employees to get training in all our areas of expertise.

Come and read the presentation and notices from Biron Groupe Santé on the Glassdoor website.

High-tech equipment

We make a point of investing in our network so that our health experts always have the latest high-tech equipment at their disposal.

High-tech equipment

Employees Testimonials

I chose Imagix because I wanted to find the perfect balance between my working life and private life. No night shifts here! This company has allowed me to broaden my area of expertise by encouraging me to take additional training. The different techniques make each day unique. I care about advancing my career, and Imagix is there to support me.
Véronique Gosselin
Medical technologist
Working for Biron is a privilege. It's a company that has good values (empathy, respect, excellence, innovation, integrity) and puts them into practice. Biron allows me to feel fulfilled as an employee by considering my potential, and as a mother by allowing me to balance work and family.
Jacinthe Simard
Supervisor, Transport and Warehouse
I've been a very proud Biron employee since 1999. It's an excellent family business that has grown while maintaining its solid values such as team spirit, passion, sharing and work-life balance.
Josee Thifault
Coordinator of Commercial Activities
At Biron, we all work toward the common goal of satisfying the patient by delivering fast, quality results. It's very rewarding and informative working with competent people who are recognized as being among the best in the industry. The sense of family and general values of the company are at the heart of all interactions. We feel that we're an integral part of the Biron family due to the trust and recognition that managers show their employees.
Isabelle Raymond
Customer Experience Coordinator
Can someone actually be happy at work? The answer is yes! The secret is feeling fulfilled; working at Biron has allowed me to feel this way every day for the past 14 years. Being part of a team that's recognized for its excellence also increases my happiness at work.
Renee Lepage
Internal Sales Representative
Working at Biron means having the necessary freedom to use our clinical judgment and gain self-confidence. It means having the opportunity to take part in innovation within the company. Our opinion is always taken into account when problems arise and we are encouraged to propose solutions.
Isabelle Mercier Gagnon
Auxiliary nurse, flying team
It's very motivating to work for a company that's constantly evolving and that appreciates the experience I've acquired over the years. I'm proud to be a part of it!
Céline Côté
In addition to being a Quebec family business, Biron provides attractive employee benefits, which are two important aspects for me. And that's not to mention the genuine pleasure of working with a dynamic, dedicated team that's committed to providing "our" clients with a professional, fast and personalized experience.
Mélanie Leblond
Senior receptionist
As soon as I finished my studies, I knew that I wanted to work in the private sector. Why? Because I wanted to be in a work environment where my skills would be recognized for their true value, where the well-being of employees, work-life balance, continung education, opportunities for advancement, technological innovation and avant-gardism are an integral part of the work experience every day. Biron is all that and more. It's worth seeing for yourself!
Marie-France Fortier
Medical technologist
At Biron, I was able to acquire a wealth of knowledge that allowed me to develop new skills. Over time, I was entrusted with a number of projects and the training of my colleagues, signs that my work was being recognized. I believe that Biron has always recognized my value and offered me opportunities that allow me to realize my full potential.
Mélissa Beaudoin
Coach Customer Service